Primary Progress
Personalised tuition to build skills, close gaps and grow confidence.
Service Description
One-to-one primary tuition for children who need extra support with English, maths, reading, writing or general classroom learning. Each session is tailored to your child, with a clear focus on helping them make steady progress and feel more confident in their ability.
Cancellation Policy
Bookings are confirmed once payment has been received. Regular tuition is normally purchased in four-session blocks with each individual session bookable at a mutually available time. Payment is required in advance and availability is shown when booking each session. Sessions may be cancelled or rearranged with at least 48 hours' notice, subject to availability. Cancellations made with less than 48 hours' notice, and missed sessions, will normally be charged in full. Where Ellen needs to cancel a session, the session will be rearranged or the full value credited or refunded. Ellen may offer additional availability wherever possible in the event Ellen must cancel a session. If a child is unwell, one late-cancellation credit may be offered at Ellen's discretion each term. If you arrive late, the session will still finish at the original scheduled time. Joining a waitlist does not guarantee a place. If a space becomes available, families will be notified and the place will only be secured once the booking has been confirmed. Available places may be offered to more than one family and will be allocated on a first-confirmed basis. Four-session blocks should normally be used within 3 months unless otherwise agreed.